A 4-Sided Mystery Shop to Uncover Gaps in Your Lead Handling
It’s time to uncover the gaps in your lead handling process across the four primary channels—email, voice, text, and chat.
When a lead comes in through a digital search, the first 72 hours are critical. Your sales staff should be meeting them through a variety of channels and inviting them to come in. Our Customer Engagement Analysis will help you understand the effectiveness of the customer engagement through email, voice, text, and chat functionality. Find out what opportunities you may be missing!
Contact us now and start maximizing your digital opportunities with Opportunity Max!